Use cases
Support and self-service

The self-service portal for quick video guides

Support slows down when teams rely on experts. Create searchable video guides in Clypp’s self-service portal so employees solve issues independently.
Try Clypp for free
Book a demo
Smiling technician in a white hard hat and blue jacket holds a power tool, with work instructions overlay instructing to fit a screw to chassis bracket and then install and adjust.
Smiling man in a light blue shirt with work instructions overlay showing a software dashboard and instructions to open the dashboard and click the application.
78%
Faster creation and updates of support documentation
8x
Faster time to resolution without expert escalation
-77%
Ticket volume reduced through self-service guides

In production at 100+ industrial companies

Telefonica logoBHTC logoelementar logoprominent logoRosenberger company logoRational AG company logoschuler logoAgravis company logo
Telefonica logoBHTC logoelementar logoprominent logoRosenberger company logoRational AG company logoschuler logohr works logoAgravis company logoWestfalen company logo

Create self-service guides in 3 steps

1. Record the fix or workflow

Record with your phone or video camera
Capture your screen for software workflows
Upload documents like PowerPoints and let AI auto-narrate
Upload in Clypp app or browser
Explore more
See here
Factory worker in protective glasses using a tablet and screwdriver near machinery, shown in a recording interface with a red record button.
Video editing interface showing AI tools with blurred face of worker using a grinder in a factory setting.

2. Polish your clip with AI instantly

AI voiceover and captions in any language
Noise removal & stabilization
Add an AI avatar, texts, zooms and more
Auto-blur faces for privacy
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3. Publish your support portal

Build trainings with quizzes
Create step-by-step instructions with images in one click
Translate in any language
Share via Clypp or integrate into your tools
Explore more
User interface displaying training courses with a search bar, assigned trainings, featured courses, and a pop-up for 'Operator Training: Introduction to LXP-154' showing video preview, views, publish date, likes, share option, and language selection with English, German, and Albanian.

Clypp makes support easy

Quick find with search

Browser assistant

Instant translations

Upload existing docs

Use own terminology

Work instructions

Onboarding & Ramp-Up

Training & Upskilling

Knowledge management

Support & Self-Service

The Clypp self-service portal:
Stop asking, start finding.

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Create support guides fast

Built for non-video editors. AI edits and generates docs, so support can capture answers easily.
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Clear guidance, less experts needed

Visual guides are easy to understand. Auto-translate lets employees watch in their language.
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A single source of truth

Centralize and control know-how in one portal. Employees can search and rewatch anytime.

How Clypp fits into real operations

In production

In the office

Security & Privacy

Assembly & installation

Record hands-on steps as video; add key details; share via QR or tablet at the station.

Scale.

Ensure every employee follows the same best-practice process, reducing errors, variability, and dependency on individual know-how.

Accelerate.

Ensure every employee follows the same best-practice process, reducing errors, variability, and dependency on individual know-how.

Software workflows (ERP, MES, tools)

Record your screen going through the procedure in the tool and fastly roll-out software and procedure updates such as SAP.

Compliance and security training (ISO and more)

Show the required steps in a short clip. Check and track understanding with quizzes, keeping viewers accountable.

Explain from documents (ppt, word, pdf, etc.)

Upload your presentation, word doc, or any file and automatically let AI explain the steps. Quickly add an avatar and highlighting if needed.
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Made for your self-service needs

For production

For office

For management

Downtime recovery and maintenance

Capture proven fixes as step-by-step guides. Operators search by error code and resolve issues on the line without waiting for experts

Assembly, changeovers, quality checks, and more

Cover your standard processes with videos and auto-generated SOPs. Share directly on the line via QR codes, station tablets, or MES.

Cross-site expert knowledge

Capture expert knowledge from any country and auto-translate it. Get support immediately instead of coordinating help from another plant.
Try Clypp for free
Book a demo

Software workflows (ERP, MES, tools)

Screen-record workflows for softwares and tools and bundle them into modules with quizzes to get people up-to speed fast.

Internal routines and procedures

Record recurring procedures such as expense flows, forms or approval procedures. Employees get support when they actually run the process.

Explain existing documents (ppt, word, pdf, etc.)

Upload your presentation, word doc, or any file and automatically let AI explain the steps. Quickly add an avatar and highlighting if needed.
Try Clypp for free
Book a demo

Approve content before it goes live

Set clear quality workflows so only reviewed support documentation reaches employees. Avoid half-finished notes or outdated versions.

Track support needs with analytics

Track views and searches to see what people struggle with. Prioritize the next guides based on demand, not assumptions.

Role-based self-service portals

Organize content by role, site, or system with tags and libraries. Assign content to roles and teams, so people see the right guides first.
Try Clypp for free
Book a demo

Why customers love Clypp

15 min
Time to create multilingual content
500+
tutorials created in the first 6 months
Now we don’t wait for experts, we watch the Clypp.
Translation and voice-over help us train teams with different language backgrounds, including languages that are not locally supported at every site. We have shifted from waiting for experts to proactive knowledge transfer, and employees from different functions actively bring in new use cases all the time.
Diana Molina
Global Process Engineering | Rosenberger Group
See case study
78%
savings on creation of training content
4x
faster creation of documentation
Clypp is the best way we’ve found to share know-how.
Videos are much more popular with our employees and customers than manuals. That's why I've tested many video tools and none of them were anywhere near as easy to use as Clypp. It allows us to create more content in a short space of time than ever before - and in the highest quality.
Dr. Bernd Grillenberger
Knowledge Manager | Elementar Analysensysteme GmbH
See case study
7x
faster process documentation
14 days
from kickoff to active use in production
Clypp made digitalization a reality for us.
For us, digitalization means introducing new digital processes while involving employees in the digital transformation. Clypp worked for us in practice, because the tool is intuitive enough that employees could create videos themselves, without training sessions or video editors.
Claus Hiltensberger
SAP Project Manager | Rational AG
See case study

Clypp — the industry standard for secure documentation

ISO 27001 Certified

We operate on ISO 27001–certified infrastructure to ensure strictest information security and risk management
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EU-Based Hosting

All data is stored on secure servers within the European Union, meeting strict EU data residency and privacy requirements.
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GDPR Compliant

Clypp is fully aligned with GDPR standards, providing transparent control over your data and compliant processing at all times.
Try Clypp for free

Questions? We're here to help

Is Clypp free to use?
Yes! Just sign up here and start clypping – no credit card required. You can invite up to 4 other team members to your free workspace.
I'm a beginner regarding videos. Can I still use Clypp?
Absolutely! Clypp is designed in a way that literally everyone is able to record a high-quality tutorial video.
What do I need to get started?
Clypp works on any web-enabled device (mobile, tablet, laptop, PC, …) and on any main browser (Chrome, Edge, Firefox, Safari). No download required!
How can I share my Clypps?
You can share Clypps within your workspace via protected links – meaning no one outside your workspace can access these links. However, you can also share public links with as many people as you want outside your workspace.
Is Clypp available on mobile?
You bet! We offer Clypp as a mobile responsive web app, accessible through your smartphone browser. You find our native mobile apps in the Apple App Store and the Google Play Store.
What tools does Clypp work with?
We integrate with practically every digital tool as we provide you with links and embed codes for your Clypps. However, we also offer native integrations in Microsoft Teams, Atlassian Trello, and many more, which gives you an even more seamless experience. 
My company uses VPN access (e.g., Citrix). Can I still use Clypp?
Some companies use VPN – a “Virtual Private Network” – to protect the login to the company network from unauthorized persons. The login to Clypp is also possible via VPN. Due to the browser-based setup of our application, your own screen can easily be recorded in Clypp, regardless if you are using e.g., Citrix Gateway, AnyDesk or other providers.
Is my data secure?
Your data security is our greatest concern. This is why our company and applications are ISO27001 certified. We exclusively host our platform and data on servers in the EU. Please find more detailed information on data security and privacy in our Privacy Policy.
Anything else?
Please have a look at our Help Center or write us a message to support@getclypp.com

Empower your team with AI video documentation now

Try Clypp for free
Book a demo